Qualities to Look for in a Pool & Spa Service Company
When you buy a pool and/or spa, it’s always good to find a company that will actually service the product instead of purchasing one from a big box store or online. A local company can help with general maintenance, as well as preparing your pool or spa for the winter and the beginning of the season. However, not all pool and spa service companies are created equal. Here are some qualities to look for in a pool & spa service company.
Do they have good reviews?
There are so many fake reviews online today that it’s hard to know what you can trust. However, when deciding on a pool and spa service company, reviews are an important quality to look at. The good news is there are ways to find reliable reviews that aren’t just strangers posting online.
First, you can start by asking your friends and family. If you know someone with a pool and/or spa, this is a great place to start because you know you can trust them.
Another way to find honest reviews is by asking the company for references. You can then call these references and get an honest opinion not shared on the Internet. Asking for references is also a good way to get an idea of overall customer satisfaction. If a company tells you they serviced 100 spas last year but can only provide 40 references, that may indicate a low satisfaction rate.
Do they offer repairs?
Believe it or not, some service companies only offer basic maintenance. What if an issue arises with your pool or spa? You want to make sure your pool & spa service company is able to help diagnose and repair your products. For example, Maximum Comfort Pool & Spa’s senior technicians have over 25 years of experience each and are trained to diagnose and repair any issues with your products.
Do they have the proper licenses?
You should always make sure any service company you hire and their technicians have the proper licenses. If they don’t, you will likely not get a quality product or service. All technicians at Maximum Comfort Pool & Spa are CPO certified, among other certifications.
Do they run background checks?
It’s also a good idea to ask if the company runs background checks on their employees. These people will be coming to your home — you want to make sure they’ve passed a background check. If they don’t run background checks on their employees, you might want to go with a different company.
Do they have competitive prices?
While low prices can always be tempting, you get what you pay for. When you’re choosing a pool and spa service company, always check with a few companies to make sure you’re getting a competitive rate. If one company is offering lower prices than all of the others, they may not provide the quality of work you need.
Do they have experience?
Experience is one of the best qualities to look for in a pool & spa service company. Companies with more experience know how to provide you with the best quality service. At Maximum Comfort Pool & Spa, we have nearly 40 years of experience serving Vail Valley and nearby areas. Contact us today and we’ll help you with all of your pool & spa needs!